DKNY Reviews

All items I bought on this website (tops, bottom joggers, pajamas) have weird fit and the fabrics are of the lowest quality.

Very suspicious whether this is really DKNY. Extremeley disappointed, it appears likes scam.

I haven’t bought from this brand for so long because they just were’t my style. But then I saw IG ads with really cool styles from DKNY so I thought ok why not? I ordered a hoodie and got XS.

It was too big (smallest size available) so I wanted to make a return. Return policy on the website isn’t very friendly. Doesn’t explain much. Basically, it gives the impression that there’s no return shipping label provided. However, the package did provide it but they didn’t provide the “return form”. Reached out to customer service twice to finally have someone send me a return form. Return form was a scanned version (no digital version, lol). Filled it out and it asked for Item # and Style #. Couldn’t find where to find item # so I just ignored it.

Also, it says they deduct $6 from your return. If I bought many items, I wouldn’t care so much becasue I understand shipping could be expensive. But becasue I bough one item, it was rather wasteful.

The selection is pretty cool and the styles are pretty nice, but the website is a bit funky and not much details are given about the products. The experience was ok. I would recommend them if you see something you like, just make sure you’re aware of return shipping costs. Other than that, they shipped my item out really quickly and the hoodie came well-protected.

About 5 years ago the bracelet on my ladies DKNY watch came loose. A tiny screw had come out. I took it back to the jewellers who sent it away to DKNY for repair. I was told it would cost £110. It came back 3 weeks later 'unrepairable". My partner has just bought a pack of tiny screws and screwdrivers for a fiver and he has fixed it for me as good as new. It cost me a kiss! I love the watch because he bought it for me but I wouldn't buy any DKNY product again.

I can’t give less than 1* unfortunately.
I bought a handbag 6 months ago (receipt to prove) and the stitching has failed. They say no refund or replacement as it’s wear and tear. Lesson learnt …. they only expect their handbags to last 6 months? Pretty expensive for such a short life. Be careful.

Listen to other reviews, do not buy from this company!!
they will try everything to take your money.
I returned 8 items and only received refund for 7. Customer service has no idea what they are doing. Good thing I documents my return and are in the process to dispute the charge with my credit card.

Liked a jacket in store but they didn't have the right size. Store associate placed online order. I got 2 jackets delivered about 3 weeks later. And I saw i was charged for 2 of them. Called customer service (Carlos) and he was very rude and said you need to return the jacket and only after they receive it they ll be able to start the refund process. Worst customer service.

DO not order an item with a special occasion in mind... They use the cheapest possible option for delivery and over three weeks later, I still don't have. my shirt and the special occasion has long gone. Add to that, there is no possible way to contact FedEx to figure out what's happening (it was at the same place for DAYS)... then it moved further away... and there's no one to ask about it... not real happy with this...

I USED TO LOVE DKNY! THEY ARE THE WORSE! SHIPPED MY ORDER TO ANOTHER STATE AND WANTED ME TO COMPLETE A FORM! I THINK NOT! THEY SHOULD HAVE ACCOMMODATED ME! NO MORE ORDERING DKNY! I AM DONE!!!!!!!!!!!!!!!!!!!!!!!!!!

My son bought me a DKNY Cozy Luxe comforter set for Christmas, from TJMaxx. Two months later, it has fallen apart! The two layers of fabric have separated, and you can feel the lining all balled up when you sleep. I am past the return window at the store, I cannot return it there. So I reached out to the Brand and manufacturer at DKNY. Three times, and no response. HORRIBLE customer service. They do not stand my their products. They haven't even responded to ONE email. Nothing. Don't waste your time, OR your money.

Do not purchase anything from this place. After 4 phone calls and 10 business days my item has not been shipped. They took the money out of my account but not interested on sending my item. This place should not be allowed to do business. They play with your money and never send the item.